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By purchasing the digital products, you accept the terms and conditions of our company. All our digital products have a live preview so you can easily check out these products before you buy them. Therefore, we advise our customers to check these digital products properly. If you have any questions about our services, please feel free to contact us via our support email, social media or live chat. We have a team of super friendly support experts and engineers who are always available to answer all your questions about our digital products and services. You can make any inquiry via our email support@gloomlash.co.uk or fill out this contact form.

Our refund policy

We trust our digital products and we sell reliable products and services that you will definitely profit from. However, we offer a 7-day refund policy to our valued customers. If you have any problems with our digital product or you do not like it, we offer 100% refund within 7 days of purchase without hesitation. However, the refund policy does not apply to products purchased at a discounted price. If you buy discounted products, be aware that you will not receive a refund for these products.

Consider a few points before you buy

  • We will process the refund as soon as we can. In some cases, however, we may ask you to resolve the issue for yourself.
  • The refund may be denied if the customer acts in a bad way or misuses our services.
  • Please note that refunds can only be issued within 7 days from the date of purchase. They cannot be treated after 7 days.
  • The refund policy does not apply to discounted products, renewals or upgrades.

Acceptance of the refund policy

When you place an order for one of our digital products, you acknowledge that you have read this refund policy correctly. This proves that you fully accept and accept the terms of our refund policy. We do not force you to place an order with us if you do not accept the terms. You are entitled to a refund if and only if you meet the above criteria. Use the contact form and we will respond within 2 working days.